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What were the major safety issues flagged in DC’s 911 center?

Credit: Getty Images/artas

What were the major safety issues flagged in DC’s 911 center?

Fairfax Co. pilots AI for nonemergency 911 calls

Fairfax Co. pilots AI for nonemergency 911 calls

DC cuts ribbon on renovations to 2nd 911 call center, ensuring emergency helpline never goes offline

DC cuts ribbon on renovations to 2nd 911 call center, ensuring emergency helpline never goes offline

Safety expert: Montgomery Co. 911 call center ‘chronically understaffed’ and flooded with calls

Safety expert: Montgomery Co. 911 call center ‘chronically understaffed’ and flooded with calls

DC touts staffing and other improvements at its 911 dispatch center

DC touts staffing and other improvements at its 911 dispatch center

DC Council member says she will start making surprise visits to the city’s embattled 911 call center

DC Council member says she will start making surprise visits to the city’s embattled 911 call center

More 911 call center

‘If you need 911 鈥� call 911’: A lifesaving call and a Montgomery Co. family’s joy

‘If you need 911 鈥� call 911’: A lifesaving call and a Montgomery Co. family’s joy

‘This is literally life or death’: DC council member expresses frustration with 911 call center problems

‘This is literally life or death’: DC council member expresses frustration with 911 call center problems

‘When he needed help, no one responded’: DC, 911 call center sued over drowning death

‘When he needed help, no one responded’: DC, 911 call center sued over drowning death

911 call centers struggle with staffing shortages, mental health, burnout

911 call centers struggle with staffing shortages, mental health, burnout

DC’s 911 call center reports ‘call handled properly’ to find crashed car in Anacostia River

DC’s 911 call center reports ‘call handled properly’ to find crashed car in Anacostia River

‘It just doesn’t make sense’: Safety advocate on former head of DC 911 system’s return to post

‘It just doesn’t make sense’: Safety advocate on former head of DC 911 system’s return to post

Facing intense scrutiny, head of DC’s 911 call center decides to leave

Facing intense scrutiny, head of DC’s 911 call center decides to leave

Statewide text-to-911 service in Maryland now available

Statewide text-to-911 service in Maryland now available

Rescuing 911: Md. commission puts forward next-gen recommendations

Rescuing 911: Md. commission puts forward next-gen recommendations

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